Help
Frequently Asked Questions
Quick answers about cart, checkout, WhatsApp pricing, delivery, and fitment. If you need help fast, message us on WhatsApp.
Still stuck?
Send your cart to checkout, add your details, and we will confirm stock and pricing on WhatsApp.
Chat on WhatsAppDo I need an account to use the cart?
No. The cart is saved on the device using browser storage, so users can add items without logging in.
Why are prices “on request”?
Some spares vary by condition, brand, or stock availability. Checkout prepares a WhatsApp message with the selected items so the team can confirm availability and negotiate pricing.
How do I send items to WhatsApp?
Add items to cart, click the cart icon, proceed to checkout, fill your details, then tap “Send Order to WhatsApp”.
What details should I include for fitment?
Best is: make, model, year, and any trim/engine notes. Use the “Vehicle Details” field on checkout to reduce back-and-forth.
Do you deliver in Nairobi?
Yes. Delivery options depend on location and item size. Add your location on checkout so the team can confirm delivery cost and timing on WhatsApp.
My cart disappeared, what happened?
The cart is stored in the browser on the device. Clearing browser storage, switching browsers, or using private browsing can reset it.